inventory

Welcome to Inventory

PROFESSIONALEstimated read: 5 min· Updated 2026-06-05

Welcome to Inventory

ProfessionalInventory + warehouse staff

AxisSynapse Inventory is the physical-goods module — every SKU, receipt, transfer, count, and shipment of every part, supply, or finished good flows through a single ledger so the on-hand quantity you see in the system matches what's actually on the shelf. Because the same ledger feeds finance (cost of goods, valuation, write-downs) and operations (replenishment, picking, fulfilment), the discipline of "every move gets a transaction" is the cost of entry — and the value the module returns.

TL;DR — Open Inventory → Dashboard to see on-hand, open receipts, exceptions, and the day's counts. Items live in Catalog; movement happens in Receipts, Transfers, Counts, and Shipments. Finance reconciles in Valuation.

What the module covers

FieldWhat it doesAccepted values / default
Item catalogThe master record for every part, supply, or finished good.Covered in [Items and catalog](/inventory/items-and-catalog).
ReceivingInbound from suppliers — receipt, inspection, putaway.Covered in [Receipts and putaway](/inventory/receipts-and-putaway).
CountsCycle counting + annual physical + reconciliation.Covered in [Cycle counts and physical inventory](/inventory/cycle-counts-and-physical-inventory).
Transfers + shipmentsMoving inventory between locations or out to customers.Covered in [Transfers and shipments](/inventory/transfers-and-shipments).
ValuationCost layers (FIFO / LIFO / weighted-average / standard) for the financial close.Reads through Fixed Assets month-end close in [Depreciation and month-end close](/fixed-assets/depreciation-and-month-end-close).

The three audiences

FieldWhat it doesAccepted values / default
Operational staffReceive, count, pick, ship.Mobile-first scan flows under **Inventory → Floor**. No back-office screens needed for line work.
Inventory adminMaintain the catalog, configure locations, run counts, reconcile exceptions.Full UI. The default landing for the role.
Finance + auditorRead valuation, the cost-layer ledger, and exception history for the close.Read-only with export to support journal entries + audit work papers.

Two-tier credential model

Inventory floor work uses two credentials side-by-side:

  • A workspace login (the same account the worker uses for HR and benefits) — proves identity.
  • A floor PIN — short, station-bound, for fast scan flows where a full sign-in would slow the line.

The floor PIN by itself cannot edit catalog records or move money in the valuation ledger; it can only do the floor actions (scan, receive, count, transfer, ship) attributed to the already-signed-in workspace identity. The pairing is what makes floor work fast and the audit trail attributable.

Where to start

How Inventory pairs with other modules

Common gotchas

  • "On-hand doesn't match what I see on the shelf." Don't edit on-hand directly. Open a count adjustment — the difference, its cause, and your approval form the audit record finance needs to defend the valuation.
  • "A unit got received twice." Open the receipt, void one. Don't try to compensate by shipping a phantom. Every void is logged with a reason.
  • "Inventory moved to a different location without a transfer." Open a transfer after the fact with the actual move date — don't backdate silently. The lateness is the metric; the move itself is the data.

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