Every workspace surface, written for the person using it.

• Employee

  Day-to-day users — file a request, find a policy, pick up where you left off.

  Start at Account

• Workspace admin

  Configure the workspace, manage access, run cycles, export evidence.

  Start at Platform

• Developer

  Build against the platform — events, webhooks, public API, automation.

  Start at Reference

• Auditor

  Review evidence — audit codes, retention posture, erasure controls.

  Start at Audit codes

Where to start

The four first-class entry points. Every workspace touches these.

• Getting started

  Sign in, claim a workspace, invite your team, learn the IA.

  Open

• Platform

  SSO, MFA, passkeys, webhooks, network policy, audit retention, erasure.

  Open

• Account

  Profile, security, preferences, notifications, privacy, personal access tokens.

  Open

• Reference

  OpenAPI surface, webhook events, error codes, audit codes — all generated.

  Open

Every module, every audience

Eleven modules. Each carries a welcome page and ServiceNow-depth walkthroughs of its core surfaces.

• Getting started

  5 pages

  Sign in, claim a workspace, take the tour.

• Platform

  13 pages

  Authentication, single sign-on, branding, audit retention, webhooks.

• Account

  8 pages

  Profile, security, preferences, notifications, privacy, personal access tokens.

• HCM

  29 pages

  Payroll, time-off, performance, year-end, employee self-service.

• EEO

  5 pages

  Case management, ADR, evidence, reporting, knowledge base.

• ELR

  5 pages

  Employee relations, grievances, climate, collective agreements.

• Inventory

  5 pages

  Items, receipts, counts, transfers, valuation.

• Fixed Assets

  4 pages

  Asset lifecycle, depreciation, monthly close.

• Procurement

  4 pages

  Vendors, RFQs, purchase orders, approvals, contracts.

• Ethics

  2 pages

  Whistleblower intake, case routing, anonymization.

• Reference

  4 pages

  Generated API surface, audit codes, error codes, webhooks.

Curated journeys

Four common paths a visitor might be on. Each one strings the guides that complete the task.

• Stand up a new workspace

  Day-0 setup for a workspace admin — brand it, wire SSO, set retention, you're done.

  1. 1Brand your workspace
  2. 2Wire single sign-on
  3. 3Wire SCIM provisioning
  4. 4Pick the MFA posture
  5. 5Set audit-log retention
  6. 6Subscribe webhooks

• Compliance review

  What an audit committee or external auditor reads first — the controls + the ledger.

  1. 1Audit-log retention
  2. 2Account erasure
  3. 3Security Console
  4. 4Audit codes catalogue
  5. 5EEO case management
  6. 6Whistleblower intake

• Build an integration

  From the developer portal to the first signed webhook delivery.

  1. 1Developer portal & API keys
  2. 2Personal access tokens
  3. 3Webhooks & event subscriptions
  4. 4OpenAPI surface
  5. 5Event catalogue
  6. 6Error catalogue

• Run year-end + close the books

  What HR, finance, and asset accounting touch in the last six weeks of the fiscal year.

  1. 1Year-end tax filing
  2. 2Payroll runs
  3. 3Multi-state payroll
  4. 4Cycle counts + physical
  5. 5Depreciation + close
  6. 6Compensation review

Why these docs

Six commitments that travel with every page in the corpus.

• Source of truth

  The in-product help drawer reads the same MDX you're on now. One corpus, no drift between docs and product.

• Print-perfect

  Cmd+P scrubs the chrome and produces an evidence-pack-ready PDF. Auditors don't need a separate export.

• Mobile-first

  Every page reflows at 375 px. Enforced by lint so the next page we add today still passes tomorrow.

• Accessible

  WCAG 2.1 AA against every page — keyboard paths, screen-reader semantics, reduced-motion respect.

• Translation-ready

  Structurally localized; a locale switcher in Account drives the entire surface, in-product and docs.

• Dark + light

  Every page renders against the platform design tokens in both modes. No second authoring pass.

Reference catalogues

The four catalogues every contract — API, events, audit, errors — read from the canonical registries.

• OpenAPI surface

  Every public endpoint, its parameters, and its response shape — generated from the canonical registry.

• Audit codes

  Every code the platform emits, grouped by area, severity-tagged, print-perfect for evidence packs.

• Webhook events

  Every event the workspace dispatches, the payload shape, the signature format — versioned.

• Error codes

  Every public error code with the user-facing remedy linked from every page that surfaces it.

Popular guides

The pages buyers, admins, and security teams open most often.

• Configure single sign-on

  Microsoft Entra ID · Okta · Google · Auth0 · OneLogin · Generic SAML.

• Multi-factor authentication policy

  Require MFA + pick acceptable factors + tune the grace period.

• Passkeys & WebAuthn

  Phishing-resistant credentials end-to-end.

• Audit-log retention

  SOX § 802 + GDPR Art. 5(1)(e) defensible posture.

• HCM employee home

  The first surface every employee opens on /hcm/me.

• EEO case management

  Intake → triage → investigation → resolution arc.

• Reductions in force

  WARN-Act timing + 4/5ths analyzer + OWBPA release packets.

• Purchase orders + approvals

  Req → approval ladder → PO → 3-way match → payment.