hcm

Learning administration

PROFESSIONALEstimated read: 8 min· Updated 2026-08-30

Learning administration

ProfessionalAdmin

/hcm/learning (admin tab) is the HR-admin surface for managing the learning catalog: publishing courses, approving peer-authored content through a 4-eyes SoD, configuring the badge catalog + streak rules + leaderboard, and reviewing learner activity aggregates. The runtime is a real xAPI 1.0.3 LRS + cmi5 launch protocol — see Learning for the employee side.

TL;DR — Open HCM → Learning → Admin. Publish courses, approve peer submissions (4-eyes), configure badges + streak + leaderboard, mark courses as required-by-role.

Before you start

  • Decide your catalog structure — sections, required vs optional, role-required courses.
  • For peer-authored content: define the workspace's submission + review template (rubric, success criteria).
  • For badges: decide which milestones earn badges (course count, compliance set complete, streak threshold).

Publish a course

  1. Click "+ New course"

    Opens the course-creation form.

  2. Title + description + duration estimate

    What learners see in the catalog.

  3. Content source

    Upload a cmi5 package, link to an external cmi5-conformant runtime, or use a workspace-authored quiz/video flow.

  4. Prerequisites + success criteria

    Other courses the learner must complete first; pass/mastery threshold for completion.

  5. Required-by-role flags

    Mark the course required for specific roles (e.g. compliance courses for HR; security training for everyone).

  6. Badge + certificate flags

    On completion, issue a certificate? Award a badge?

  7. Publish

    Audit log records HCM_LEARNING_COURSE_PUBLISHED.

Approve peer-authored content (4-eyes)

Peer-authored courses follow a draft → submitted → approved pattern; approval is 4-eyes (author ≠ approver).

  1. Author drafts a course

    Same surface as admin-published; saved as DRAFT.

  2. Author submits for review

    Status changes to SUBMITTED. Audit log records HCM_LEARNING_PEER_AUTHORED_SUBMITTED. The course enters the admin review queue.

  3. A different admin reviews + approves

    Author can't approve their own. Reviewer reads through, runs a test enrollment, and approves / rejects.

  4. Approve

    Status changes to APPROVED. Audit log records HCM_LEARNING_PEER_AUTHORED_APPROVED. The course publishes to the catalog.

  5. Reject (with feedback)

    Author receives feedback; the course returns to DRAFT.

Badge catalog

FieldWhat it doesAccepted values / default
Default badges (10)Compliance / Security / Onboarding / Skill-tier badges shipped with the platform.Enabled by default; can be disabled per workspace.
Custom badgesWorkspace-authored badges for specific milestones.Image upload + name + description + criteria.
CriteriaWhat earns the badge.Course set complete / streak length / certification path / role-required complete.
Display in profileWhere badges show.Learner profile, hover cards, leaderboard.

Streaks + leaderboard

FieldWhat it doesAccepted values / default
Streak definitionWhat counts as a daily learning activity.Workspace-defined; typically: enroll, launch, complete, or earn a badge in a 24-hour window.
Streak timezoneWhich timezone the streak resets at midnight in.Workspace timezone (not per-employee).
Leaderboard tiers5 tiers of learning activity.Workspace-defined thresholds; default tier names + thresholds shipped.
VisibilityWho sees the leaderboard.Per workspace policy + employee opt-out in [Preferences](/account/preferences).

Required-by-role enforcement

  1. Mark a course required-by-role

    From the course edit form.

  2. Set the deadline

    From hire OR from a recurring date (e.g. annual compliance refresh).

  3. Affected employees see the requirement

    On /hcm/me as an Action Inbox item nearing deadline.

  4. Past-deadline tracking

    Affected employees enter a non-compliant state; HR receives a notification + can chase through the dashboard.

Forums per course

Each course's forum is moderated by workspace admins (delete / pin / lock threads). Common moderation flow:

FieldWhat it doesAccepted values / default
Inappropriate threadOff-topic, spam, harassment.Admin deletes; rationale stored.
Pinned threadKey answer to the most-asked question.Stays at the top.
Locked threadConversation closed.No more replies; preserves history.

Every field, explained

FieldWhat it doesAccepted values / default
Course content sourceWhere the content lives.cmi5 package / external runtime / workspace-authored.
PrerequisitesCourses required first.Enforced server-side; can't enroll without completing prereqs.
Success criteriaPass / mastery threshold.Course-author-defined; xAPI verbs report against it.
Required-by-roleAuto-enrollment for matching roles.Multi-select; multiple roles supported.
Badge + certificateIssued on completion.Optional per course.
Peer-author statusDRAFT / SUBMITTED / APPROVED / RETIRED.4-eyes on the APPROVED transition.

Audit codes

For SIEM ingestion + compliance review, this surface emits:

See Reference → Audit codes for the canonical description of each.

Common gotchas

  • "Course rejected non-conformant statements." Cmi5 strict validation per § 4.1; the rejected detail names which statement + which validation failed.
  • "Required course passed but no badge issued." Verify the badge criteria — single-course badges typically need the course flagged as part of a badge set.
  • "Author published their own course." Not in production — 4-eyes SoD enforced. Workspace-curator workflows can deliver admin-published courses without going through peer-author.
  • "Streak reset at the wrong time." Workspace timezone, not employee. Verify in Branding.

Troubleshooting

Error codeWhat it meansFix
LEARNING_CMI5_PACKAGE_INVALIDPackage fails § 4.1 validation.Re-export from the authoring tool with cmi5 conformance enabled.
LEARNING_PEER_4EYES_VIOLATIONAuthor tried to approve.Different admin approves.
LEARNING_BADGE_IMAGE_TOO_LARGEBadge image exceeds the upload cap.Re-export at a smaller size.
LEARNING_REQUIRED_DEADLINE_MISSINGRequired-by-role flag set but no deadline.Add the deadline.

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