Your profile

The profile tab in the Account Hub is your one-stop place to set how you appear across AxisSynapse: display name, pronouns, time zone, locale, and avatar. The same values render in @mentions, comment attribution, audit lines, and every notification you receive. There's one Account Hub per user across every workspace you belong to — set your profile once and it travels.

TL;DR — Open the avatar menu in the top bar → Account → Profile. Update display name, pronouns, time zone, locale, avatar. Save. Visible everywhere within seconds.

Open the profile tab

1. 1

   Open the avatar menu

   Click your avatar in the top-right of any workspace surface.

2. 2

   Pick Account

   The Account Hub opens at /account. The left rail shows the six tabs: Profile, Security, Preferences, Notifications, Privacy, Audit, plus the Personal access tokens sub-tab.

3. 3

   Profile is selected by default

   The form shows your current values + an avatar preview.

Edit your profile

1. 1

   Update display name

   The display name is what other users see in @mentions, comments, and audit lines. Use the form you go by at work.

2. 2

   Update pronouns (optional)

   Optional pronoun string. Appears next to your display name on hover cards and team rosters. Leave blank if you prefer.

3. 3

   Pick a time zone

   Time zone drives every time shown to you in AxisSynapse — timestamps, deadlines, calendar invites. Defaults to your browser's detected zone; override here if it's wrong.

4. 4

   Pick a locale

   Locale controls language + date / number formatting. Seven first-class locales today; long-tail locales fall back to English with a "translated" badge as content arrives.

5. 5

   Update avatar

   Drag a PNG / JPG / SVG onto the avatar dropzone, or click Remove to fall back to your initials.

6. 6

   Save

   Click Save. Changes propagate to every active session within seconds.

Every field, explained

When HCM is enabled

If your workspace has the HCM module enabled and you're an employee in the HR system, certain fields are owned by HCM and read-only here. The form tells you which fields are read-only and points at the HCM self-service surface where you can change them.

What appears in the audit log

Profile changes emit a per-line audit code recording the field that changed.

• ACCOUNT_PROFILE_UPDATE — display name, pronouns, time zone, locale, title, department.
• ACCOUNT_AVATAR_UPDATE — avatar upload or removal.

Both codes appear in the user-visible Account audit feed and in the workspace Security Console when reviewed by an admin.

Common gotchas

• "My display name reverted to my legal name." Either your admin enabled the HCM display-name-from-legal-name policy, or a SCIM push overwrote your value. Re-set the display name and ask your admin if it happens again.
• "My avatar shows the old version." Browser caching. Hard refresh; if the old avatar persists, sign out and back in.
• "My time zone keeps showing wrong on calendar invites." The calendar reads the time zone here, not the browser's. Update it here.
• "Locale change didn't translate everything." Long-tail content falls back to English with a "translated" badge. The seven first-class locales (en-US / en-GB / fr-FR / fr-CA / es-ES / de-DE / pt-BR) have full coverage.
• "My initials don't include my middle name." Initials use the display name. Add your middle initial to the display-name field if you want it.

Troubleshooting

| Error code | What it means | Fix | |---|---|---| | PROFILE_FIELD_READONLY | A field is owned by HCM and can't be edited here. | Edit via the HCM self-service path the error names. | | AVATAR_FORMAT_UNSUPPORTED | The file isn't PNG / JPG / SVG. | Convert and re-upload. | | AVATAR_TOO_LARGE | The avatar exceeded 2 MB. | Re-export at a smaller size. | | LOCALE_UNSUPPORTED | A locale code outside the supported list was submitted. | Pick a supported locale; long-tail support is planned. |